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Thumpstar TSJ Warranty

WARRANTY TERMS AND CONDITIONS

The Limited Warranty starts from the date of purchase of the bike by the customer. Thumpstar will cover PARTS AND FREIGHT ONLY. Thumpstar does not cover the labor required to remove or repair the bike or part for warranty repair or replacement. (Unless otherwise negotiated) In some cases, replacement parts may have to be shipped from overseas and can take up to 8 weeks for delivery.

Purchasing a bike in the crate without setup by a Thumpstar Authorized Dealer void the limited warranty.

Limited Warranty is not transferable and if valid for original purchaser only.

USA: Competition models are absence from a manufactures/limited warranty.

WARRANTY CLAIMS

All warranty claims must be accompanied with the following information and attachments:

– Picture of the bike
– Picture of the problem
– Description of the problem

To file a warranty claim, please visit your local Thumpstar website, which is located in the footer of the website.